army of holders-back part two

that said, brutal honesty goes both ways. if you want to brutally honest about how funny looking a person's face is, you must be brutally honest about the fact that they are admirable for their ability to attract mates evenso. if you want to be brutally honest about how poorly you were treated in a customer service situation, you must also be brutally honest about it when you have a positive experience. in today's world, we are in a position regualry to complain about the way a staffmemeber at a retail location behaved towards us or the way a waiter treated us, and complaining to the manager is not a rare thing. in fact, from my point of view, it is a neccesary part of being in business, as a business owner or manager, it is invaluable to have customer feedback. but we should be just as quick to call the manager over when we have recieved good service as well.

you see those commnet card things? use them. if you're waiitng to meet someone or standing around after work, fill one out and drop it off.

honesty really is is the best policy, but not because it's morally right, but because without it, how can anyone grow, and in reverse, how can anyone know they have done well.

thanks for listening, bye.

2003-12-10 | 3:47 p.m.
0 comments so far